In order to be prepared for suspected or confirmed cases of COVID-19 infection, a detailed response plan must be in place to manage such situations. The tourism business or tourism service provider must encourage all employees as well as tourists, visitors, guests, and clients to notify the management of COVID-19 symptoms. The tourism business or tourism service provider must have procedures for handling a tourist, visitor, guest, or client with symptoms of COVID-19. They must also be prepared to care for a tourist, visitor, or client suspected of having COVID-19 should medical facilities be unavailable. Procedures must be established for reporting a confirmed COVID-19 infection. The tourism business or tourism service provider should conduct measures that support the health authority’s contact tracing efforts.
(p. 58-62 COVID-19 Manual)
